Bankruptcy Specialist

Exeter Finance • Fort Worth, TX

22h • $20 - $24 • Remote

About The Position

The Bankruptcy Specialist is responsible for the day-to-day administration of bankruptcy accounts. This includes processing bankruptcy filings, maintaining account records, monitoring case activity, and ensuring compliance with legal and regulatory requirements. The role works with customers, attorneys, trustees, vendors, and internal business partners to support accurate and timely servicing of bankruptcy accounts.

The position requires regular attendance and punctuality during scheduled work hours, with the employee present as needed to perform essential duties and meet operational requirements.

Requirements

• At least 1 year of experience in servicing, specifically auto finance.
• Working knowledge of bankruptcy processes and regulations, including Chapter 7 and Chapter 13 proceedings.
• Strong understanding of loan servicing processes and account maintenance activities.
• Effective communication and customer service skills, including the ability to interact professionally with customers and external stakeholders.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining quality and compliance standards.
• Proficiency with loan servicing systems, Microsoft Office applications, and other business tools.

Nice To Haves

• Bankruptcy experience is highly preferred but not required.
• High school diploma or equivalent degree preferred.

Responsibilities

• Review, analyze, and process bankruptcy filings, notifications, correspondence, and other account activity to determine account status and ensure appropriate handling in accordance with service levels, quality standards, and legal requirements.
• Maintain bankruptcy accounts, including reconciling accounts, correcting discrepancies, and processing servicing actions throughout the bankruptcy lifecycle.
• Monitor bankruptcy accounts and complete required documentation and recordkeeping, as well as loan modifications, payment deferrals, and other account adjustments, accurately and on time.
• Communicate with customers, attorneys, trustees, vendors, and other stakeholders to obtain information, resolve bankruptcy-related issues, explain the impact of bankruptcy proceedings, and address account inquiries.
• Partner with Legal, Collections, Servicing, and other internal business partners on bankruptcy account matters, including defaults, repossessions, charge-offs, and regulatory compliance.
• Maintain current knowledge of applicable laws, procedures, and servicing practices, and ensure compliance with bankruptcy regulations, company policies, audit requirements, and industry standards.
• Maintain regular attendance and punctuality during scheduled work hours.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED