Bankruptcy Specialist II

Newrez•Tempe, AZ

About The Position

The Bankruptcy Specialist II handles complex bankruptcy accounts or an increased caseload. Through analysis, review, and referral, the specialist statuses and monitors accounts to support maximum recovery within the parameters of each bankruptcy case. The role requires processing bankruptcy information, researching accounts, preparing and filing court claims, monitoring plan payments, coordinating with trustees and legal representatives, and working with internal litigation, foreclosure, and loss mitigation teams. The specialist also reviews discharged cases for lien-release requirements, accounting adjustments, and collection restrictions, and may assist with management-assigned projects.

Requirements

  • 2–4 years of related experience.
  • Good verbal and written communication skills.
  • Ability to multitask amid frequently changing priorities while maintaining a daily work list and handling special projects.
  • Excellent work ethic and exceptional attention to detail.
  • Good computer and internet skills.
  • Beginner-level Microsoft Excel skills.
  • Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on meeting this requirement.

Nice To Haves

  • Bachelor’s degree preferred.
  • 2–4 years of experience in mortgage bankruptcy or related legal services preferred.
  • Any legal background would be beneficial.

Responsibilities

  • Handle complex bankruptcy accounts or increased caseloads.
  • Receive, update, and review bankruptcy information daily.
  • Research accounts using PACER, AIS, trustee sites, other external systems, and internal systems.
  • Prepare and file Proofs of Claim and Transfers of Claim with bankruptcy courts by scheduled deadlines.
  • Ensure pre- and post-petition payment tracking is correctly set up in the ILS system.
  • Document bankruptcy correspondence pertaining to collateral in all applicable systems.
  • Monitor accounts for payments in accordance with bankruptcy plans, including trustee and post-petition payments.
  • Contact trustees, debtors’ attorneys, or debtors when appropriate to facilitate timely pre- and post-petition payments.
  • Identify issues that may qualify for legal action, including plan objections, claim objections, motions for relief, and adversaries.
  • Coordinate with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure appropriate treatment of accounts in bankruptcy cases.
  • Perform discharge reviews to determine lien-release requirements, accounting adjustments, and appropriate post-bankruptcy collection restrictions.
  • Assist with special projects assigned by management.
  • Perform related duties as assigned by a supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • 401(k) retirement plan with employer match.
  • Paid maternity leave, parental bonding leave, and caregiver leave.
  • Adoption assistance.
  • Tuition and certification reimbursement.
  • Employee Mortgage Loan Program.
  • Employee Emergency and Disaster Fund.
  • One company-paid Volunteer Time Off day.
  • Matching Gifts Program, dollar-for-dollar up to $1,000.
  • Access to grants, nonprofit resources, and volunteer opportunities.
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