Bankruptcy Litigation Management Analyst

Freedom Mortgage

10d

About The Position

The Analyst, BK Mgmt manages third-party relationships, including monitoring vendor performance and ensuring vendors comply with regulatory entities, statutory requirements, investor and insurance guidelines, and contractual terms. The role oversees bankruptcy outsource vendors, reporting quality and deadlines, vendor performance, service-level agreements, and compliance with departmental processes and policies. It also serves as a liaison and subject matter expert for internal business partners and vendors. This individual-contributor position has no direct reports and performs duties under direct supervision using established policies and procedures; work is reviewed by a supervisor.

The role requires regular and punctual attendance and may include other related duties as assigned. Work is normally performed in a typical interior office environment with a usually moderate noise level and no hazardous or unpleasant elements. The position frequently requires sitting and talking or hearing; occasionally requires standing, walking, handling or feeling objects, reaching, and lifting or moving up to 25 pounds.

Requirements

• Bachelor’s degree from a four-year college or university, or six to eight years of related experience and/or training, or an equivalent combination of education and experience.
• Three to four years of experience at a law firm handling foreclosure and bankruptcy matters and/or experience in default functions at a mortgage servicer.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
• Moderate interpersonal and communication skills to address customer requests or needs, clarify inquiries, requests, or complaints, and ensure they are identified, documented, and addressed.
• Ability to perform the essential job functions, with or without reasonable accommodation.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

• Compile monthly scorecards for bankruptcy outsource vendors and, as needed, other vendor types or processes.
• Facilitate meetings with bankruptcy outsource vendors to discuss performance metrics and standards.
• Oversee bankruptcy outsource vendors to ensure service-level agreements are met and departmental processes and policies are followed.
• Manage departmental reporting to ensure bankruptcy outsource vendors meet quality standards and deadlines.
• Conduct on-site vendor reviews and trainings.
• Serve as a liaison between internal business partners and bankruptcy outsource vendors.
• Serve as a subject matter expert for internal business partners and bankruptcy outsource vendors.
• Maintain regular and punctual attendance.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level