Banking Services Operations Associate V - Payment Services

M&T Bank•Baltimore, MD

2d•Hybrid

About The Position

Sends authenticated domestic and international payments in US dollar and foreign currencies. This role reports out of Montgomery Park in Baltimore, MD in compliance with the Bank's hybrid model. Shift hours are Monday - Friday 10:30 AM- 7:00 PM. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

Requirements

Bachelor’s degree, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience

Responsibilities

Sends authenticated domestic and international payments in US dollar and foreign currencies.
High Complexity Data Entry
Updates/Analysis and Interpretation
Complex Document Review and Validation
Advanced Document Review and/or Preparation
Respond to or Initiate Complex Requests
High Complexity Non Standardized Level Research
Highly Complex Analysis and Reconciliation
Highly Complex/Non Standardized Exception Processing
Customer Contact (internal/external)
Customer/vendor Interaction
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.