Banking Payments Transformation Senior Associate

PwC•Washington, DC
•$77,000 - $202,000

About The Position

This Senior Associate position is part of PwC’s Functional and Industry Technologies team within Operations Consulting. The role focuses on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutions. The Senior Associate analyzes complex problems, mentors colleagues, and maintains rigorous standards while developing an understanding of payment product and solution transaction life cycles, financial operations, and interactions between data and payment systems. The role also involves working with clients and using firm methodologies and technology resources to support consulting engagements.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience.
  • At least 3 years of experience in payments or financial technology product management or solution development roles.
  • Knowledge of payment products and solutions focused on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutions.
  • Knowledge of payment processing and financial services.
  • Understanding of payment product and solution transaction life cycles.
  • Knowledge of financial operations, including settlement operations, reconciliation, and exception processing.
  • Understanding of operations and administration of financial services businesses.
  • Knowledge of data and payment systems interactions, including IT tools and technology.
  • Ability to document and identify key controls within payment transaction life cycles.
  • Ability to communicate a broad range of consulting services.
  • Ability to use Microsoft Word, Excel, PowerPoint, and Project.
  • Ability to create a positive work environment and communicate effectively with clients and colleagues.

Responsibilities

  • Analyze complex payment product life cycles.
  • Mentor and guide junior team members.
  • Maintain high-quality standards in deliverables.
  • Understand financial operations and data interactions.
  • Provide insights on payment systems.
  • Build and sustain client relationships.
  • Develop a thorough understanding of payment solutions.
  • Utilize firm methodologies and technology resources.
  • Participate actively in client discussions and meetings.
  • Manage workstreams or small team engagements.
  • Prepare concise, accurate documents.
  • Maintain project economics while adapting to unanticipated issues.
  • Monitor team workloads while meeting client expectations and respecting team members’ work-life quality.
  • Provide timely, candid, meaningful feedback and keep leadership informed of progress and issues.
  • Answer questions and provide direction to less experienced staff.
  • Develop, write, present, and facilitate discussions on strategy for industry audiences at various levels.

Benefits

  • Annual discretionary bonus.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Holiday pay.
  • Vacation.
  • Personal and family sick leave.
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