Banking Certified Team Lead - Store 3516

fas mart•Crozet, VA

1d•$14 - $16

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides fast and efficient customer service, processes transactions and specialty sales, supports shift cash procedures, and helps maintain store inventory, food-service supplies, cleanliness, and security. The Team Lead also supports training activities, monitors job assignments, and takes on other duties as needed to meet store operational needs.

Requirements

Meet the minimum age requirement: 18 years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 years old in all other states.
Be prepared to pass a pre-employment drug screen and background check.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Valid driver's license.
Access to a car or other motorized vehicle.
Liability insurance on the vehicle.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Ring up sales using an electronic cash register, receive money, give correct change, and process refunds or merchandise exchanges.
Assist with shift changes by counting money in the cash drawer at the beginning and end of a shift.
Use special equipment to process money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize equipment used for service or stocking food-service products using the three-sink method.
Clean store areas and equipment using proper procedures and materials, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, remove damaged and out-of-code merchandise, and price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials, complete required training evaluations and documents, and provide management with feedback on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Assume other duties and responsibilities as assigned to accommodate store operational needs.