Banking Certified Team Lead - Store 3540

fas mart•Palmyra, VA
•$15 - $17

About The Position

GPM Investments is hiring a friendly, experienced Sales Associate/Customer Service Team Leader who is focused on delivering customer satisfaction. The role provides customer service and completes cash register transactions, including refunds and exchanges. It also supports shift changes, handles specialty transactions, maintains store and food-service areas, stocks and orders merchandise, and supports training and shift operations. The employee must follow company procedures for cash security, restricted sales, cleaning, stocking, and deliveries, and may perform other duties as assigned to meet store operational needs.

Requirements

  • Meet the minimum age requirement: 18 years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO; 21 years old in all other states.
  • Be prepared to pass a pre-employment drug screen and background check.
  • Ability to read, write, speak, and understand English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Valid driver's license.
  • Access to a car or other motorized vehicle.
  • Liability insurance on the vehicle.

Responsibilities

  • Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
  • Ring sales using an electronic cash register, receive money, give correct change, and process cash refunds or merchandise exchanges.
  • Count the cash drawer at the beginning and end of a shift to assist with shift changes.
  • Use special equipment to process money orders, credit card purchases, checks, lottery sales, and lottery redemptions.
  • Check identification for restricted sales.
  • Check and replenish food-service supplies, including cups, lids, condiments, napkins, straws, and stirrers.
  • Clean and sanitize food-service equipment using the three-sink method.
  • Clean store areas and equipment, including countertops, microwaves, shelves, floors, windows, cooler doors, restrooms, and parking lots, using proper procedures and materials.
  • Clean and empty trash containers.
  • Stock shelves and coolers, rotate and face merchandise, remove damaged or out-of-code items, and price merchandise according to the price book.
  • Check in vendor deliveries as needed using company guidelines.
  • Complete bad merchandise forms.
  • Order merchandise.
  • Use current training materials, complete required training evaluations and documents, and provide feedback to management on training programs and materials.
  • Monitor cash levels and security procedures during the shift to ensure compliance.
  • Review job assignments for completeness.
  • Perform other duties and responsibilities as assigned to accommodate store operational needs.
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