Banking Centre Leader

CIBC•Fort Macleod, AB

8d•Onsite

About The Position

As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll think and act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth and taking accountability for results. You’ll make a difference by supporting new and existing clients as they secure their futures, own homes, and set up businesses. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

Requirements

You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

Nice To Haves

It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)

Responsibilities

Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service.
Go above and beyond to advocate CIBC within the community to develop new and existing client relationships.
Encourage employees to quickly resolve client complaints, and to escalate when necessary.
Create a culture of teamwork so clients are served by those best able to meet their financial needs.
Monitor the Banking Centre’s business performance and put action plans into place to close any gaps.
Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance.
Manage and minimize risk to safeguard our bank, clients and shareholders.
Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth.
Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development