Banking Centre Leader - Saint-Laurent

CIBC • Montreal, QC

11d • Onsite

About The Position

CIBC is building a relationship-oriented bank and is seeking talented, passionate professionals dedicated to client success. At CIBC, team members are empowered to make a meaningful impact and are valued for their contributions. As a Banking Centre Leader within the Personal and Business Banking Team, you will lead a team of high-performing financial services professionals focused on delivering an exceptional client experience. This role involves hiring, developing, and coaching your team to inspire their best performance. You are expected to operate with an ownership mindset, helping clients and team members succeed, driving appropriate revenue growth, and taking accountability for results. You will play a crucial role in assisting new and existing clients with securing their financial futures, home ownership, and business development. The position requires flexibility to work banking centre hours, which may include evenings and weekends, and the ability to work at multiple banking centres within a reasonable travel distance. This is a full-time, on-site role.

Requirements

• Put clients first and engage with purpose to find the right solutions.
• Goal-oriented and motivated by accomplishing goals and delivering your best to make a difference.
• Passionate about people, finding meaning in relationships, and connecting with others through respect and authenticity.
• A caring and accountable leader.
• Experience developing and implementing strategic team goals.
• Experience coaching employees and inspiring successful team performance.
• Thrive when empowered to take initiative, go above and beyond, and deliver results.
• Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

Nice To Haves

• Completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).

Responsibilities

• Lead a team of high-performing financial services professionals.
• Deliver an exceptional client experience.
• Hire, develop, and coach your team, inspiring them to perform at their best.
• Help clients and team members succeed.
• Fuel the right kind of revenue growth and take accountability for results.
• Support new and existing clients as they secure their futures, own homes, and set up businesses.
• Lead by example and show your team how to deepen client relationships.
• Meet client financial needs while providing a high standard of service.
• Advocate CIBC within the community to develop new and existing client relationships.
• Encourage employees to quickly resolve client complaints, and to escalate when necessary.
• Create a culture of teamwork so clients are served by those best able to meet their financial needs.
• Monitor the Banking Centre’s business performance and put action plans into place to close any gaps.
• Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance.
• Manage and minimize risk to safeguard our bank, clients and shareholders.
• Lead and coach a high performing team of Leaders, Advisors, and Representatives.
• Provide meaningful development opportunities for employees.
• Advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed