Banking Center Assistant Mgr

Old National Bank•Breckenridge, MN

22h•Onsite

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

Associate degree in business or a related field preferred, or equivalent combination of education and experience.
3+ years of experience in banking, retail, or a client-facing environment, including exposure to sales and operations.
Demonstrated ability to coach, lead, or influence others to achieve performance goals.
Understanding of banking center operations, sales practices, and client service expectations.
Strong communication and organizational skills, with the ability to manage multiple priorities.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

Bilingual proficiency in Spanish preferred but not required.

Responsibilities

Own day-to-day banking center operations, ensuring effective workflow, staffing alignment, and consistent service delivery.
Provide coverage for the Banking Center Manager, ensuring continuity of performance and operations.
Monitor daily performance and operational activity, addressing issues and maintaining consistency.
Support a client-centric culture focused on understanding needs, providing advice, and delivering personalized financial solutions.
Reinforce consistent execution of the sales process, including referrals, cross-selling, and digital adoption.
Engage directly with clients to resolve issues, support relationship growth, and ensure a positive experience.
Coach team members through regular observation and feedback to strengthen service delivery, operational accuracy, and consultative sales skills.
Support hiring, onboarding, and development of team members to build a strong and capable team.
Oversee scheduling of market or shared staff to ensure appropriate coverage across banking centers.
Ensure consistent execution of policies, procedures, and regulatory requirements within daily operations.
Partner with the Market Service Leader to support operational discipline, controls, and audit readiness.
Monitor operational activity, identify issues, and reinforce accountability for accuracy and compliance.
Balance efficient operations with strong risk management to protect clients and the bank.