Bank Teller/Customer Service Representative

1870 Holdings•Princeville, IL
•$15 - $22•Onsite

About The Position

Interested in working in a community bank environment that places a high level of value in its employees, customers, and communities we serve?

Requirements

  • High school diploma or G.E.D.
  • Cash handling experience
  • Basic computer skills required
  • math aptitude
  • strong written and oral presentation skills
  • attention to detail
  • problem solving skills
  • the ability to handle high pressure situations while maintaining composure

Nice To Haves

  • a minimum 1-year retail customer service experience preferred but not required
  • a minimum 1-year banking experience preferred
  • College degree is preferred
  • Sales or customer service experience

Responsibilities

  • Demonstrates knowledge and understanding of the new accounts system database by opening, maintaining, and closing customer accounts
  • Provides high level customer service in person and via telephone to assist customers with account inquiries and/or concerns
  • Builds trust with current and potential customers to understand their product/service needs, and provides solutions that will benefit them
  • Educates customers on Identity Theft and Fraud
  • Performs Teller responsibilities in accordance with the Teller job description
  • Actively reinforces and contributes towards the success of the bank
  • Engages and participates in community activities
  • Performs other duties as assigned by the leadership team
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