Bank Operations Levy/Garnishment Specialist

Regions Bank•Hoover, AL

6d•$37,750 - $44,940•Onsite

About The Position

At Regions, the Bank Operations Levy/Garnishment Specialist processes claims from third parties on customer funds to prevent liability. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Proficient in Microsoft Excel and Word
Strong organization skills
Strong time management skills

Nice To Haves

Previous legal experience
Experience working with databases

Responsibilities

Examines court documents to ensure accuracy, completeness, and legal sufficiency
Contacts agencies and/or attorneys regarding documents that do not comply with statutes or procedures
Reviews bank files to determine if a customer has an account that can be attached
Initiates hold or account restrictions as required
Updates case information into the database including phone conversations and ensures all documents are archived
Initiates case closing as appropriate
Provides hard copy answers and remits official checks to courts/agencies
Produces and mails required customer notifications
Collects legal processing fees where allowed
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices