Band & Orchestra Operations Specialist

Sweetwater SoundFort Wayne, IN
Onsite

About The Position

Sweetwater, the nation’s #1 online retailer of pro audio equipment and musical instruments is seeking to hire Band and Orchestra Operations Specialists to add to our growing Band and Orchestra team. In this role, an Operations Specialist will support the rental, repair, and inspection teams, move and label inventory, clean and grade rental instruments, pack and ship rental instruments, and assist with the daily operations of our dynamic and growing Band and Orchestra department.

Requirements

  • Previous experience in a production or warehouse environment a plus
  • Experience playing at least one wind or orchestral string instrument
  • Ability to work safely in a warehouse environment and use non-powered equipment including pallet jacks, carts, and hand trucks
  • Ability to lift, push, and pull instrument cases and boxes up to 75 pounds
  • Ability to work while sitting or standing for long periods of time
  • Ability to work under pressure while maintaining patience and a positive attitude
  • Adept at multi-tasking and time management
  • Ability to thrive on change

Nice To Haves

  • WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
  • Get Things Done - Great work ethic and moves with a sense of urgency
  • Obsesses over the Details – committed to paying attention to the details
  • Drives Continuous Improvement – Always focusing on effective and efficient work and ways to get better
  • Develop the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

Responsibilities

  • Move inventory according to proper inventory control procedures
  • Fulfill rental instrument contracts including navigating the rental software, cleaning instruments and instrument cases, adding accessories to instrument cases, packing and shipping rental instruments, and receiving and processing rental returns.
  • Supply work to inspection and repair teams in an organized and efficient manner
  • Other duties as assigned
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