About The Position

Performs regular calibration of liquid handling instruments to ensure they meet standards and specifications, following defined procedures. Addresses recurring and less complex instrument issues by applying training and experience to choose appropriate solutions from known alternatives. May exchange standard information, such as calibration records, with customers. The technician travels to customer sites to install, maintain, and calibrate equipment; provides instrumentation support and training; documents repairs and failures; and recommends equipment, improvements, and corrective actions. The role also involves developing preventive maintenance procedures and IQ, OQ, and PQ documentation, testing and inspecting equipment, diagnosing and repairing failures, analyzing test data, and consulting with clients about equipment use and needs. Work takes place in laboratories and process areas, including warehouses, manufacturing facilities, and outdoor areas. Driving and travel are required throughout the island and the Caribbean. The work may involve frequent deadlines, lifting weights from 25 to 200 pounds, standing for long periods, kneeling, reaching, walking through narrow areas, and exposure to hot and cold environments and substances including alcohol, silicon oil, CO2, liquid nitrogen, acetone, and spray paint.

Requirements

  • Two years of related technical experience.
  • Experience in preventive maintenance, IQ/OQ/PV, troubleshooting, repair, and calibration of process, scales and balances, electronic, and mechanical equipment.
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Analytical skills to understand how new information affects current and future problem-solving and decision-making.
  • Ability to lift weights from 25 to 200 pounds to calibrate weighing equipment or transport it.
  • Ability to stand for long periods, kneel, reach, and walk through narrow areas.

Nice To Haves

  • Bachelor’s or associate’s degree in Electronics, Instrumentation, or Chemistry.
  • Fully bilingual.

Responsibilities

  • Travel to customer sites to provide installations, maintenance, and calibration services.
  • Adapt equipment and technology to serve user needs and provide technical support to customers.
  • Document and report repairs and product failures.
  • Recommend equipment and improvements.
  • Help develop preventive maintenance procedures and IQ, OQ, and PQ procedures for the division.
  • Execute testing and calibration sequences for instruments and equipment according to blueprints, schematics, technical manuals, standard operating procedures, and other specifications.
  • Diagnose equipment failures and perform repairs according to manufacturers’ guidelines.
  • Perform preventive and corrective maintenance of test apparatus and peripheral equipment.
  • Confer with clients, group leaders, and technical workers to assist with equipment installation, maintenance, and repair techniques.
  • Analyze and convert test data using mathematical formulas, and report results and proposed modifications.
  • Set up test equipment and conduct tests on instruments and equipment.
  • Disassemble and reassemble instruments and equipment using hand tools, and inspect them for defects.
  • Sketch plans for developing jigs, fixtures, instruments, and related nonstandard apparatus.
  • Modify the performance and operation of component parts to specifications using test equipment and precision instruments.
  • Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
  • Consult regularly with clients regarding equipment usage, placement, and potential future needs.
  • Recommend corrective actions to customers when needed.
  • Train customers to use equipment.
  • Maintain technical skills through ongoing manufacturer certification and continuing education.
  • Perform other duties as assigned.
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