Quality and Process Technician

ABB • Jonesboro, AR

12d • Onsite

About The Position

The Quality and Process Technician assists the Quality team in implementing and maintaining a quality system. The role supports quality management activities within the organizational unit, including audits, controls, and training on tools and methodologies. It also reports quality KPIs and customer cases and maintains process documentation.

The position is onsite in Jonesboro, Arkansas, and works 10-hour shifts Monday through Thursday, with overtime as needed to meet customer demand. Key areas of work include product inspection, laboratory analysis of plating and galvanizing solutions, and support for measurement and quality systems.

Requirements

• High school diploma or GED.
• Two or more years of experience in manufacturing quality, inspection, laboratory testing, process control, calibration, or a related technical manufacturing role is preferred.

Nice To Haves

• Technical certificate, associate degree, or relevant coursework in Quality, Manufacturing, Engineering Technology, Chemistry, Industrial Technology, or a related technical discipline.
• Two or more years of experience in manufacturing quality, inspection, laboratory testing, process control, calibration, or a related technical manufacturing role.

Responsibilities

• Perform First Article Inspections, evaluate returned/RMA material, conduct internal stock checks, and support containment activities to verify products meet established specifications and quality requirements.
• Perform routine laboratory analysis of plating and galvanizing solutions; record and evaluate results; communicate findings to Chemical Technicians; and coordinate external laboratory testing with chemical suppliers for comparison and verification.
• Support the gauge calibration program and maintain accurate inspection and testing records.
• Identify out-of-tolerance conditions and provide measurement and process data to support manufacturing quality, investigations, audits, and continuous improvement.
• Assist with implementing and maintaining the quality system, including conducting audits, establishing controls, and providing training on tools and methodologies.
• Support quality management activities, report quality KPIs and customer cases, and maintain process documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED