Quality Process Control Technician
About The Position
Triple Cities Metal Finishing is seeking a Quality Process Control Technician to help maintain quality, safety, and productivity through hands-on work on the shop floor. The role ensures manufacturing and finishing processes are performed correctly and to established standards, and works directly with the Leadership Team with opportunities for professional growth. The technician supports quality control methodologies and compliance with quality standards, guidelines, and procedures in production. They collaborate with Quality, Sales, and Production teams on new and existing processes; monitor production data and support trend identification, root cause analysis, and corrective actions; and maintain pricing, order reviews, customer and process specifications, production-system processes, and QA documentation. The role also includes internal audits, customer communication, planning and verification of parts, and maintaining a clean and safe work environment. Triple Cities Metal Finishing provides surface finishing services to industries including aerospace, agriculture, automotive, electronics, medical, military, construction, and others. The company is ISO 9001:2015, AS9100D, and NADCAP certified, and operates a 125,000-square-foot facility with three shifts.
Requirements
- High school diploma or GED.
- Keen attention to detail, accurate data entry, and adherence to exact procedures.
- Clear verbal and written communication skills for reporting findings and collaborating with production operators and managers.
- Strong troubleshooting and problem-solving skills to identify floor-level issues and suggest practical corrective steps.
- Basic math and computer skills, and ability to use specialized testing tools, gauges, and machinery.
- Ability to stand and walk for extended periods in a manufacturing environment.
- Ability to read technical documents, blueprints, and work instructions.
- Dedication to ensuring parts meet customer and certification quality standards.
Nice To Haves
- Associate's degree in a technical discipline or relevant technical certification.
- Hands-on experience in metal finishing, manufacturing, assembly, or a related industrial environment.
- Quality control or quality inspection experience and familiarity with standard quality control procedures.
Responsibilities
- Assist in executing quality control methodologies to ensure production processes comply with quality standards, guidelines, and procedures.
- Work with Quality, Sales, and Production teams to support new production processes and improve existing processes.
- Monitor production data and assist with identifying trends, conducting root cause analysis, and implementing corrective actions to improve product quality.
- Verify that pricing matches quotes and enter pricing into the ERP system.
- Conduct quality reviews for all orders.
- Build customer and process specifications into the system, adjusting steps to match shop-floor processes.
- Build new processes in the system, entering assets and operational instructions for each step.
- Assist with planning parts not set up on auto-plan, including verifying new parts.
- Process yearly pricing adjustments.
- Apply quality standards to minimize day-to-day process variation on the production floor.
- Assist with developing, entering, and maintaining QA documentation and quality records.
- Conduct internal audits.
- Communicate with customers regarding sales and quality.
- Maintain a clean and safe work environment and follow safety guidelines and protocols.
Benefits
- Paid holidays.
- Paid vacation and sick time.
- 401(k) retirement plan with company match.
- Medical, dental, and vision insurance.
- Employee Assistance Program (EAP).
- Health Savings Account (HSA).
- Company-paid life insurance.
- Voluntary disability, accident, critical illness, hospital indemnity, and life insurance benefits.
- Free on-site fountain soda machine.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
