Bakery Manager

Albertsons•Newcastle, WA

13d

About The Position

The Bakery Manager plans, organizes, and directs the day-to-day operations of the Bakery Department, using independent judgment and discretion. The role oversees bakery production, product quality, merchandising, inventory, department records, customer service, sanitation, and safety. The manager supervises and develops department personnel, schedules coverage, communicates sales goals, and recommends personnel actions to the Store Director. The position requires working knowledge of Bakery Department jobs, including Cake Decorator, Baker, and Sales Associate, and may involve occasional overnight travel and work on nights, weekends, and holidays. Scheduled hours will vary.

Requirements

Working knowledge of Bakery Department duties, including Cake Decorator, Baker, and Sales Associate duties.
Knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies and procedures.
Strong communication, leadership, and interpersonal skills; ability to manage people and maximize productivity.
Ability to maintain a professional demeanor with customers, vendors, and co-workers.
Ability to judge and react to business activity.
Knowledge of basic math, weights, and measures.
Basic knowledge of employment laws and workplace practices.
Extensive working knowledge of profit and loss statements.
Ability to operate computer software and electronic ordering devices to order and label product, plan sales, manage inventory, and schedule personnel.
Ability to frequently reach, lift, and maneuver objects of varying dimensions and weights up to approximately 40 pounds; push and pull fully loaded hand trucks and pallet jacks.
Ability to perform repetitive arm movements for decorating, preparing, and packaging products; stand for long periods; walk, bend, stoop, twist, and turn frequently; and occasionally climb ladders.
Manual dexterity and good eye-hand coordination.
Ability to operate ovens, mixers, microwave ovens, bread slicers, scales, and proof boxes, and use knives, scrapers, and decorating tools, as well as trash compactors and balers.
Mental alertness to ensure safe and accurate completion of work activities.
Ability to use cleaning supplies, including chemicals, and wear plastic or latex gloves.
Good attendance is required.
May be required to work nights, weekends, and holidays; scheduled hours will vary.
Occasional travel, including overnight travel, may be required.

Responsibilities

Champion corporate and division customer service programs to meet or exceed customer service goals.
Plan, organize, and direct day-to-day Bakery Department operations.
Inspect department sections daily and take corrective action to ensure product quality, code-date, sanitation, safety, and security standards are met.
Oversee and assist with proofing, baking, decorating, slicing, and packaging bakery products.
Implement promotional and seasonal displays; ensure proper merchandising, signage, schematics, and advertised-item presentation.
Prevent shrink and control expenses; monitor sales, labor, and department performance.
Complete and monitor daily log sheets, purchase reports, sales and labor reports, ad-item movement records, and other required paperwork.
Order, check, receive, and control inventory; maintain product quantity, quality, freshness, and inventory levels according to division directives.
Stock and rotate products, and organize the department cooler and freezer.
Conduct periodic inventories and maintain accurate department records.
Comply with retail labeling laws, federal and state regulations, Company policies, and health and food-safety standards; follow Company procedures for quick-sale items.
Assist customers with special orders, product suggestions, suggestive selling, and customer complaints; make intercom announcements and answer incoming calls appropriately.
Maintain cleanliness and sanitation of the sales floor, work areas, freezer, cooler, equipment, and retail cases.
Attend required training and sales meetings; implement emergency procedures for equipment or computer software malfunctions.
Supervise, motivate, direct, train, and participate in hiring Bakery Department personnel; monitor performance and recommend personnel actions to the Store Director.
Identify and train associates with potential for advancement; schedule personnel to maintain adequate coverage and service levels.
Communicate sales goals, department performance, and sales opportunities to associates.
Resolve associate complaints where appropriate and report actions to the Store Director; promptly report potential serious policy violations and assist with appropriate handling.
Perform all job duties honestly and with integrity, complying with Company policies and procedures.
Operate bakery equipment and use work aids, cleaning supplies, and equipment as required.
Comply with Company grooming standards and dress code.