Bakery Manager

Weis Markets•Red Lion, PA

12d•Onsite

About The Position

The Bakery Manager oversees bakery department operations, ensuring excellent customer service, product quality and freshness, effective merchandising, inventory control, and achievement of sales and profit goals. The role includes taking customer orders and decorating cakes and other bakery products, following company-approved recipes, and may include assisting with the production of breads, pastries, and other baked goods. The manager schedules, trains, and supervises associates; delegates work; recognizes performance; and participates in interviews and performance reviews. The manager also manages department records, deliveries, expenses, production logs, sanitation, and workplace organization, and may assume leadership of the building when store management is absent. The role requires following company procedures, health and OSHA requirements, and use of provided personal protective equipment.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform the essential duties satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor's degree in a business-related or food-service-related field.
Previous decorating experience.

Responsibilities

Promote positive customer relations, greet customers, answer questions, resolve concerns, and focus on continuous improvement.
Take customer orders in person or by phone and create decorated products according to customer preferences and in a timely manner.
Decorate cakes and other bakery products; prepare icing and use creams, frostings, and fillings while following approved recipes.
Manage inventory by tracking sales and ordering products and supplies to meet customer demand and department goals.
Schedule, train, supervise, recognize, and delegate work to Bakery associates; participate in annual performance reviews and new-hire interviews; use the Learning Management System.
Develop merchandising plans, follow weekly ads and specials, ensure proper pricing and production, monitor competitors, and maintain production logs.
Maintain inventory, profit, associate, sales, performance, and other department records and reports.
Verify deliveries and invoices; support unloading and transport; follow receiving, dating, rotation, and restocking practices; monitor product quality and freshness.
Control expenses, labor costs, damages, spoiled product, and shrink; ensure recipes and product logs are followed; remove and record out-of-code products.
Keep the department stocked, appealing, fresh, saleable, properly priced, and correctly signed; handle damaged, spoiled, or near-expiration products according to company procedures.
Maintain backroom and receiving-area security and organization using 5S procedures; ensure sanitation, cleaning schedules, and compliance with health and OSHA requirements; dispose of trash properly.
Cooperate with coworkers and supervisors to support department and store operations, and continuously improve performance.
Use company-provided personal protective equipment, including items such as cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments as needed and may assume total leadership of the building in the absence of store management.