Bakery Manager

Weis Markets•Mount Olive, NJ

About The Position

The Bakery Manager oversees the bakery department, including customer service, product production and decoration, merchandising, inventory, staffing, department records, expenses, sanitation, and daily operations. The role promotes positive customer-focused behavior, responds to customer questions and concerns, takes custom product orders, and prepares decorated cakes and other bakery products in accordance with company-approved recipes and production logs. The manager schedules, trains, and supervises bakery associates; delegates assignments; recognizes performance; and participates in annual reviews and hiring interviews. The manager monitors sales, inventory, product freshness and quality, pricing, merchandising, deliveries, and department expenses to meet customer demand and financial goals. The position also maintains department records and a clean, organized, secure work area that meets company, health, and OSHA requirements. The manager may assist with baking, unloading deliveries, work in other departments, or assume leadership of the building when store management is absent.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform the essential duties satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor's degree in a business-related or food-service-related field is desirable.
Previous decorating experience is preferred.

Responsibilities

Promote excellent customer relations and positive customer-focused behavior among associates; greet customers, answer questions, make suggestions, and resolve concerns promptly and professionally.
Take customer orders by phone or in person and determine requested product size, flavor, and appearance.
Decorate cakes and other bakery products with standard or custom designs, prepare icing, and use creams, frostings, and fillings consistently.
Follow company-approved recipes and production logs; may assist in producing breads, pastries, and other baked goods.
Manage department inventory by tracking weekly sales and ordering products and supplies to meet demand and financial goals.
Schedule bakery associates; oversee and participate in training; recognize performance; delegate assignments; and participate in performance reviews and new-hire interviews.
Use the Learning Management System for current and new associates.
Develop and implement merchandising plans, follow weekly ads and specials, ensure correct pricing and production amounts, and monitor competitor merchandising, pricing, quality, and signage.
Maintain inventory, profit, associate, sales, performance, discipline, and planning records and reports according to company guidelines.
Check department deliveries and invoices for accurate billing; may unload and transport merchandise; follow receiving, dating, restocking, and product-rotation practices; and break down deliveries.
Control department expenses by improving operations and efficiency, managing labor costs, and reducing damage, spoilage, and shrink.
Monitor product quality and freshness, remove and record out-of-code or unsaleable products, handle damaged or near-expiration products according to procedures, and complete required product logs.
Keep the bakery department stocked and appealing, and ensure merchandise is fresh, saleable, properly priced, and correctly signed.
Maintain backroom and receiving-area security and organization, promote 5S procedures, follow cleaning schedules, maintain sanitation, and dispose of trash properly.
Ensure work areas, equipment, counters, and display cases are clean and maintained in accordance with health and OSHA requirements.
Cooperate with co-workers and supervisors to support department and store operations and continuously improve job and department performance.
Use company-provided personal protective equipment, including items such as cut-resistant gloves, safety cutters, and company-sponsored footwear.
May assist in other departments and may assume leadership of the building when store management is absent.