Bakery Manager

Heritage Grocers Group•Winchester, NV
•$17 - $19

About The Position

The Bakery Manager oversees daily Bakery operations and provides leadership and direction to achieve profitable operations of Bakery-related services across the company. The manager ensures Bakery programs are executed consistently in the store, develops direct reports, and builds the team’s efficiency, effectiveness, and service capacity to support the company’s succession needs. The role models company values while driving results. The manager is responsible for ordering, vendor communications, compliance, sanitation, inventory and controls, workplace and department safety, reporting, financial controls, and budgeting. The role also includes setting and enforcing standards for product quality, cleanliness, organization, customer service, safety, loss prevention, department conditions, and food safety; maintaining product labels and freshness; controlling costs, labor, and shrink; reviewing weekly schedules; preparing sales and labor projections; assisting customers; and supporting other store areas as needed. The position requires continuous walking and standing throughout the shift, and the ability to lift up to 25 pounds and occasionally up to 50 pounds. The stated pay range is $16.75 to $19.19; individual pay depends on location and factors including skills, work experience, and education or training.

Requirements

  • Valid Food Handlers Card.
  • Ability to walk continuously throughout the shift while moving about the store and handling merchandise.
  • Ability to stand continuously throughout the shift.
  • Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.

Nice To Haves

  • Customer service experience.
  • Retail management experience.

Responsibilities

  • Oversee daily Bakery operations and provide leadership and direction to achieve profitable operations.
  • Ensure Bakery programs are executed consistently in the store.
  • Develop direct reports and grow the team’s capacity for efficiency, effectiveness, and service.
  • Handle ordering, vendor communications, compliance, sanitation, Bakery inventory and controls, department safety, reporting, financial controls, and budget responsibilities.
  • Communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, Bakery conditions, and food safety.
  • Ensure shelves are organized with product labels.
  • Provide exceptional service; ensure products are handled properly, date controls are performed, and products are rotated to maintain freshness and availability.
  • Monitor and improve Bakery operations, manage labor costs, and reduce losses due to shrink to control costs and increase profitability.
  • Review Team Members’ weekly schedules to ensure the department is fully staffed.
  • Greet and assist customers and respond to customer inquiries and complaints.
  • Prepare weekly Bakery sales and labor projections to maximize sales and profits.
  • Help in any area as needed to support store needs.
  • Demonstrate personal customer-service excellence and engage with customers.
  • Improve the speed and efficiency of service provided.
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