Bakery Manager

Albertsons Companies • Renton, WA

12d • Onsite

About The Position

The Bakery Manager plans, organizes, and directs the day-to-day operations of the Bakery Department, exercising independent judgment and discretion. The role oversees bakery production and merchandising, maintains product quality and freshness, controls inventory and expenses, and ensures compliance with company policies and applicable food safety, labeling, health, and sanitation requirements. The manager also provides customer service, handles special orders and complaints, and supervises department personnel, including training, scheduling, and recommending personnel actions to the Store Director.

The position requires performing bakery duties such as proofing, baking, decorating, slicing, and packaging products as needed. Work takes place in a temperature-controlled store environment, with frequent exposure to hot baking areas, freezer temperatures, flour dust, water, and cleaning agents. Occasional overnight travel may be required, and scheduled hours vary; nights, weekends, and holidays may be required.

Requirements

• Working knowledge of Bakery Department duties, including Cake Decorator, Baker, and Sales Associate tasks.
• Strong communication, leadership, and interpersonal skills; demonstrated ability to manage people and maximize productivity.
• Ability to maintain a professional demeanor with customers, vendors, and coworkers.
• Knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies and procedures.
• Ability to operate computer software and electronic ordering devices to order and label products and plan sales, inventory, and scheduling.
• Understanding of company practices and Bakery Department policies and procedures, with the ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Basic knowledge of employment laws and workplace practices.
• Extensive working knowledge of profit and loss statements.
• Ability to comply with company grooming standards and dress code.
• Ability to use cleaning supplies, including chemicals, and to wear plastic or latex gloves as required.
• Good attendance.
• Ability to frequently reach, lift, and maneuver objects weighing up to approximately 40 pounds; push and pull fully loaded hand trucks and pallet jacks.
• Ability to perform repetitive arm movements and to stand for long periods; walk, bend, stoop, twist, and turn frequently; and occasionally climb ladders.
• Manual dexterity and good eye-hand coordination.
• Ability to operate ovens, mixers, microwave ovens, bread slicers, scales, proof boxes, trash compactors, and balers; use knives, scrapers, and decorating tools.
• Mental alertness to complete work activities safely and accurately.

Responsibilities

• Champion corporate and division customer service programs to meet or exceed customer service goals.
• Plan, organize, and direct daily Bakery Department operations.
• Inspect bakery sections daily and initiate corrective action to ensure product quality, code-date, sanitation, safety, and security standards are met.
• Oversee and assist with proofing, baking, decorating, slicing, and packaging fresh bakery products.
• Implement promotional and seasonal displays, prevent shrink, and control expenses.
• Complete and monitor daily logs, purchase reports, sales and labor reports, and other required records; maintain records on advertised-item movement.
• Order, check, receive, and control inventory; maintain appropriate inventory levels, stock and rotate products, and organize the bakery cooler and freezer.
• Conduct periodic inventories, process administrative paperwork, and maintain accurate department records.
• Ensure bakery product quality and baking and decorating standards are met.
• Implement product schematics, advertised-item merchandising, signing procedures, and product-flow monitoring; comply with retail labeling laws, regulations, and company policies.
• Follow company policy for quick-sale items and comply with federal, state, and local health and food safety standards.
• Assist customers with special orders, make product suggestions, use suggestive-selling techniques, and make intercom announcements.
• Maintain cleanliness and sanitation of the sales floor, work area, freezer, cooler, equipment, and retail cases.
• Handle customer relations, answer incoming calls appropriately, resolve customer complaints, and report issues to the Store Director as appropriate.
• Attend required training and sales meetings.
• Implement emergency procedures in response to equipment or computer software malfunctions.
• Supervise, motivate, direct, train, and participate in hiring Bakery Department personnel; monitor performance and recommend personnel actions to the Store Director.
• Identify and train associates with high potential for advancement.
• Schedule personnel to ensure adequate coverage and service levels.
• Communicate sales goals, department performance, and sales opportunities to department associates.
• Comply with and ensure compliance with company policies and procedures, including grooming standards and dress code.
• Resolve associate complaints where appropriate, report actions to the Store Director, and promptly report potential serious policy violations to the Store Director.
• Perform all job duties honestly and with integrity, in compliance with company policies and procedures.
• Perform Cake Decorator, Baker, and Sales Associate duties as required.

Benefits

• Medical, dental, vision, disability, and life insurance, subject to eligibility and applicable terms.
• Sick pay accrued based on hours worked.
• PTO/Vacation pay accrued based on hours worked.
• Nine paid holidays annually.
• Bereavement pay.
• Retirement benefits, including pension and/or 401(k) eligibility, subject to length of service, hours worked, and applicable terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed