Bakery Manager

Weis Markets•Hackettstown, NJ

13d•Onsite

About The Position

The Bakery Manager oversees bakery department operations, associates, customer service, product quality, production, inventory, merchandising, expenses, sanitation, and records. The manager promotes positive customer-focused behavior, responds courteously to questions and concerns, and takes customer orders. The role may include decorating cakes and other bakery products to customer specifications, preparing icing and fillings, and assisting with the production of breads, pastries, and other baked goods. The manager plans staffing and training, delegates work, supports performance reviews and interviews, manages inventory and orders, and develops merchandising plans to meet financial goals. The position also involves monitoring sales, pricing, freshness, deliveries, expenses, and product losses; maintaining department records and production logs; and ensuring company policies, recipes, food safety, sanitation, and OSHA requirements are followed. The manager supervises department associates and may assume leadership of the building when store management is absent.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform each essential duty satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor's degree in a business-related or food service-related field.
Previous decorating experience.

Responsibilities

Promote excellent customer relations and positive customer-focused behavior among associates; greet customers, answer questions, take orders, and help resolve concerns promptly and professionally.
Continuously improve department operations and performance.
Decorate cakes and other bakery products to customer specifications, using appropriate designs, creams, frostings, and fillings; prepare icing and follow company-approved recipes.
Manage inventory by reviewing weekly sales reports and ordering products and supplies to meet demand and financial goals.
Schedule, train, recognize, and delegate work to Bakery associates; participate in annual performance reviews and new-hire interviews; use the Learning Management System for current and new associates.
Develop and implement merchandising plans, and use weekly advertisements and specials to guide pricing and production amounts.
Maintain knowledge of bakery merchandise and enforce company production-log policies.
Monitor competitor activity, including merchandising, pricing, quality, and comparison signage.
Maintain inventory and financial records, calculate gross monthly profits according to company guidelines, and keep records and reports concerning department matters and associate performance.
Check department deliveries and invoices for billing accuracy; receive, date, rotate, restock, and break down deliveries; transport merchandise to the sales floor or storage as needed.
Monitor product quality and freshness; maintain stock levels and appealing displays; ensure correct pricing and signage; remove, record, and handle spoiled, damaged, expired, or unsaleable products according to company procedures.
Control expenses, labor costs, damages, spoiled product, and shrink through efficient operations.
Ensure associates follow company recipes and complete required production logs.
Maintain the security and organization of the backroom and receiving area using 5S procedures.
Maintain department sanitation by following cleaning schedules and guidelines, keeping work areas and equipment clean and compliant with health and OSHA requirements, and disposing of trash properly.
Cooperate with coworkers and supervisors to support smooth department and store operations.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments when called upon.
Supervise department associates and, in the absence of store management, may assume total leadership of the building.