Bakery Manager

Weis Markets•Flanders, NJ

16d•Onsite

About The Position

The Bakery Manager oversees the bakery department, ensuring excellent customer service, effective operations, appealing merchandising, product quality and freshness, and achievement of sales and profit goals. The manager schedules, trains, recognizes, and supervises associates; manages inventory, ordering, labor, expenses, and department records; and ensures compliance with company recipes, production logs, sanitation practices, safety requirements, and product-handling procedures. The role also involves taking bakery orders and creating decorated cakes and other products based on customer preferences. The manager may assist with producing baked goods, checking and breaking down deliveries, and moving merchandise. The Bakery Manager cooperates with store associates and supervisors, continuously improves department performance, and may assume leadership of the building when store management is absent.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform each essential duty satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor’s degree in a business-related or food service-related field.
Previous decorating experience.

Responsibilities

Promote positive, customer-focused behavior and provide polite, professional service, including answering questions and resolving concerns.
Take bakery orders in person or by phone and determine customers’ preferences for size, flavor, and appearance.
Decorate cakes and other bakery products using specified or custom designs, creams, frostings, and fillings; make icing and follow approved recipes.
Manage department inventory, review weekly sales reports, and order products and supplies to meet demand and financial goals.
Schedule, train, recognize, and supervise bakery associates; delegate assignments and participate in performance reviews and hiring interviews.
Use the Learning Management System for current and new associates.
Develop and implement merchandising plans, maintain knowledge of ads and specials, and ensure correct pricing and production quantities.
Monitor competitor merchandising, pricing, quality, and comparison signage.
Maintain inventory, sales, profit, associate, and other department records and reports according to company guidelines.
Check deliveries and invoices for billing accuracy; follow receiving, dating, restocking, and product-rotation practices; and break down deliveries.
Monitor product quality and freshness, remove and record out-of-code or unsaleable products, and follow procedures for spoiled, damaged, or near-expiration merchandise.
Control department expenses by improving efficiency, managing labor costs, and reducing damage, spoilage, and shrink.
Keep the bakery stocked and appealing, with fresh, saleable merchandise and correct signage; assist with production of breads, pastries, and other baked goods as needed.
Maintain an organized and secure backroom and receiving area using 5S procedures.
Ensure general sanitation, follow cleaning schedules, maintain equipment and work areas, dispose of trash properly, and meet health and OSHA requirements.
Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
Cooperate with co-workers and supervisors to support department and store operations, continuously improve performance, and assist other departments as needed.
Supervise department associates and potentially assume building leadership in the absence of store management.