Bakery Manager

Weis Markets•Red Lion, PA

11d

About The Position

The Bakery Manager oversees the bakery department and its associates, promoting positive customer relations and continuous improvement while meeting department sales and profit goals. The role includes managing inventory, ordering products and supplies, scheduling and training associates, delegating work, supporting performance reviews and interviews, and implementing merchandising plans. The manager tracks department records and reports, verifies deliveries and invoices, controls expenses and labor costs, and monitors product quality, freshness, pricing, rotation, and presentation. The position also involves taking customer orders and decorating cakes and other bakery products using company-approved recipes, designs, creams, frostings, and fillings. The manager may assist with producing breads, pastries, and other baked goods, and may help unload and transport merchandise. The role maintains department sanitation, organization, security, and required production and product logs, while ensuring associates follow company procedures, health and OSHA requirements, and use provided personal protective equipment. The manager supervises department associates and may lead the building in the absence of store management.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform the essential duties satisfactorily, with or without accommodation.
Ability to follow company-approved recipes and department procedures.
Use of company-provided personal protective equipment is required.

Nice To Haves

Associate or bachelor's degree in a business-related or food service-related field.
Previous decorating experience.

Responsibilities

Promote excellent customer relations and coach associates to provide customer-focused service.
Greet customers, answer questions, take bakery orders, make suggestions, and resolve customer concerns promptly and courteously.
Create and decorate cakes and other bakery products to customer specifications, using appropriate designs, creams, frostings, fillings, and company-approved recipes.
Manage department inventory, track weekly sales, and order products and supplies to meet customer demand and financial goals.
Schedule, train, recognize, and delegate work to bakery associates; participate in annual performance reviews and new-hire interviews; and use the Learning Management System for current and new associates.
Develop and implement merchandising plans and ensure correct pricing, signage, production levels, and awareness of weekly ads and specials.
Monitor competitor activity, merchandise quality, freshness, pricing, and comparison signage.
Maintain inventory, profit, associate, sales, and other department records and reports; check deliveries and invoices for accuracy.
Receive, date, rotate, restock, and break down deliveries; maintain receiving-area security and organization and follow 5S procedures.
Control expenses, labor costs, product damage, spoilage, and shrink; remove and record out-of-code or unsaleable products according to company procedures.
Keep the department stocked and appealing, and ensure products are fresh, saleable, and correctly priced and signed.
Complete required production and product logs and ensure associates follow recipes and production procedures.
Maintain department sanitation and follow cleaning schedules and guidelines to keep work areas, equipment, counters, and display cases clean and compliant with health and OSHA requirements.
Dispose of trash properly and use company-provided personal protective equipment.
Cooperate with coworkers and supervisors to support smooth department and store operations; continuously improve job and department performance.
Supervise department associates and potentially assume leadership of the building when store management is absent.
May assist with bakery production, unloading merchandise, transporting products to sales floor or storage, or work in other departments.