Deli and Bakery Manager

Festival Foods•Wausau, WI

4d•Onsite

About The Position

The Bakery & Deli Manager leads the day-to-day operations of the Bakery and Deli departments. With guidance from the Fresh Foods Sr. Manager, the manager executes plans, maintains department operations, and coordinates efficient workflows across assigned fresh-food areas. This hands-on leader works alongside associates to direct daily tasks, balance inventory and shrink, coordinate vendor orders, and keep teams focused on operational priorities. The manager also provides coverage and support for the Senior Fresh Foods Manager as needed. This is a full-time position based in Wausau, Wisconsin. The schedule includes mornings, afternoons, evenings, weekends, and holidays. The role reports to the Fresh Foods Sr. Manager and directly supervises Bakery and Deli Assistant Managers and Associates.

Requirements

High school education or equivalent combination of education and experience.
At least five years of grocery, deli, bakery, retail, or restaurant experience is preferred, including two years in a key leadership position.
Thorough knowledge of the retail food business and perishable department operations.
Effective merchandising skills.
Ability to make timely and effective decisions.
Ability to deal tactfully and effectively with guests and associates.
Good oral and written communication skills and ability to interact with a diverse team in a stressful environment.
Thorough understanding of safety requirements and company safety policies; ability to apply on-the-job safety training to recognize and react to possible hazards.
Must possess a Wisconsin Certified Food Manager License; Festival Foods will pay for certification if needed.
Ability to stand in place for long periods; walk in the store; and regularly bend, stoop, and kneel.
Fine finger and broad manual dexterity and eye-hand-foot coordination to operate equipment.
Full range of upper-body motion to occasionally lift stock and ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
Ability to occasionally lift up to 60 pounds.
Proper training and knowledge of relevant equipment and procedures, including hand jacks, slicers, balers, trash compactors, fryers, ovens, grinders, mixers, blasters, chillers, cook and holds, knives and cutters, pallet or power jacks, WAV, and other equipment.

Nice To Haves

At least five years of grocery, deli, bakery, retail, or restaurant experience, including two years in a key leadership position.

Responsibilities

Work alongside Bakery and Deli associates, provide clear direction, coach on best practices, and reinforce company expectations.
Lead daily operations and workflows so both departments are stocked, organized, and meeting operational goals.
Develop and approve weekly schedules for both departments to ensure adequate staffing.
Balance orders, food preparation and production, deliveries, and vendor coordination to maintain appropriate inventory levels.
Assist guests with bakery and deli orders, special requests, and product recommendations, leading by example in guest service.
Troubleshoot issues and adjust plans to maintain efficient department operations.
Oversee sales floor and backstock conditions, stocking, pricing accuracy, merchandising, and department readiness.
Provide leadership coverage when the Senior Manager is unavailable and support overall store functions.
Maintain required logs and verifications and ensure compliance with food safety regulations.
Train and mentor Fresh Food associates, support skill development, and foster a positive, team-oriented environment.
Communicate and collaborate with other store leaders and teams to align operations and resolve challenges.
Uphold safety policies, company procedures, and regulatory standards.
Oversee the proper use of department equipment, including ovens, slicers, mixers, and scales.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance for part-time and full-time associates.
Two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches.
401(k) plan with an annual discretionary company match.
Hourly full-time store associates receive time and a half on Sundays and select holidays.