Deli and Bakery Coordinator

Fresh Thyme Market•Westerville, OH

10d

About The Position

The Deli and Bakery Coordinator plans, directs, and supervises team members in the day-to-day operations of the department. The role helps deliver exceptional customer service by managing ordering, receiving, stocking, and displaying products to maximize profits. It also maintains department cleanliness and follows food-safety processes. In the department manager’s absence, the Coordinator supervises, trains, and manages the department team and supports the department’s operational and sales goals.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to consult with customers on matters related to the department.
Ability to lead an organization that practices working safely.
Ability to mentor team members, including those in hourly positions.
Successful completion of all required certifications.
ServSafe certification.

Nice To Haves

Previous experience in the natural foods industry.

Responsibilities

Assist with scheduling, staffing selection, and hiring to achieve staffing needs.
Support succession planning by providing career paths, identifying development needs, and participating in promotion decisions.
Support disciplinary actions and make recommendations concerning discharge.
Meet budgeted P&L goals and achieve department sales, labor, and margin plans.
Review sales goals, supply costs, stock loss and shrink results, and related goals.
Model exceptional, fast, and friendly customer service and review customer surveys and feedback.
Prepare, package, stock, and display merchandise appropriately.
Ensure price changes, sales prices, and signage are accurate and up to date.
Maintain food-safety compliance and ensure out-of-code or inferior products are removed from sale and display.
Order manually ordered items.
In the department manager’s absence, supervise, train, and manage the team in stocking, washing, bundling, trimming, rotating, and facing products according to department procedures.
Provide customer consultation about department products when needed.
Ensure ad-set compliance, including signage, and keep the backroom neat and organized.
Meet or exceed department sales-floor condition expectations.
Ensure department team members are thoroughly trained and complete required training.
Promote a safe work environment.
Use the production planner and Fresh Dashboard appropriately.
Maintain reliable and consistent attendance and perform other daily tasks as required.