Bakery/Deli Associate

Hansen's IGA Market•Westby, WI
•Onsite

About The Position

As part of the Hansen’s IGA Market team, the Deli/Bakery Associate delivers “best in class” customer service to guests at the Deli/Bakery counter and on the sales floor. The role includes weighing, packaging, pricing, and labeling bakery and deli items; slicing meats and cheeses; preparing salad bar items, deli salads, pizzas, sandwiches, wraps, and dips; and assisting with stocking and maintaining department displays, coolers, and equipment. The associate also supports customer orders, sanitation and temperature logs, food preparation, and the training of new associates. Work takes place primarily in the deli and backroom areas, including coolers and freezers. The role involves regular exposure to varying temperatures and equipment, frequent interaction with customers and team members, and physical tasks such as lifting, reaching, stocking, and standing for extended periods.

Requirements

  • Must be at least 18 years old because the role requires operating Deli/Bakery equipment.
  • Eagerness to interact with customers.
  • Strong sense of teamwork and ability to anticipate team needs.
  • Ability to work quickly and efficiently.
  • Ability to take initiative and make independent decisions about department needs and priorities under general supervision.
  • Excellent time management, prioritization, and organization skills.
  • Ability to stand, walk, lift, bend, and push or pull for extended periods.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Serve Deli/Bakery customers while modeling Hansen’s IGA Market culture and providing “best in class” service by greeting, engaging, delighting, and thanking guests.
  • Slice meats and cheeses using the deli slicer.
  • Weigh, package, price, and label deli and bakery items.
  • Answer customer questions, make recommendations, and take and fulfill customer orders by phone and in person.
  • Prepare salad bar items, deli salads, pizzas, sandwiches, wraps, and dips according to the daily production schedule.
  • Maintain back coolers by rotating stock, dating products, and cleaning.
  • Stock, rotate, and face products in the Deli/Bakery department.
  • Assist the Deli Cook with minimal food preparation.
  • Maintain sanitation and temperature logs as needed.
  • Operate, maintain, and clean deli equipment, including knives, ovens, fryers, dishwashers, coolers, and slicers.
  • Assist with training and mentoring new Deli/Bakery associates.
  • Maintain a clean and safe work environment by following safety and sanitation regulations and procedures.
  • Perform other Deli/Bakery Department duties as needed.
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