Bakery Clerk

Heritage Grocers Group•El Centro, CA
•$17 - $19

About The Position

The Bakery Clerk delivers quality customer service in a retail store environment and serves as a role model for the company by providing excellent service while maintaining company core values. The role supports bakery operations by assisting with baking breads, cookies, desserts, and pan dulce; maintaining stocked and organized displays; handling customer questions and orders; and upholding quality, cleanliness, safety, sanitation, loss-prevention, and food-safety standards. The position involves walking and standing continuously throughout the shift and lifting up to 25 pounds, with occasional lifting up to 50 pounds.

Requirements

  • Valid Food Handlers Card.

Nice To Haves

  • Customer service experience is desirable.
  • Retail experience is desirable.

Responsibilities

  • Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
  • Organize products in display cases and on tables, ensuring cases are fully stocked.
  • Support the team with baking breads, cookies, desserts, and pan dulce.
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
  • Stock, fill, and face products; ensure pricing accuracy; monitor product rotation; and discard outdated or spoiled items.
  • Use bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate excellent customer service and engage with customers.
  • Improve the speed and efficiency of service.
  • Perform other duties as assigned.
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