Bakery/Clerk

Kroger • Parker, CO

13d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and encourages other associates to do the same. The role helps maintain a safe, clean environment, supports department sales and profit goals, and monitors established quality assurance standards. Bakery Clerks demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position prepares bakery products and ingredients, responds to customer requests, and helps customers select products. It also includes operating and maintaining bakery equipment, checking product quality and freshness, and following food safety, temperature, and workplace safety procedures. The clerk supports the department manager by maintaining merchandise inventory and reporting ordering, shipping, or equipment issues.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items according to customer requests using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh products they ordered and the correct portion size, or as close as possible, to help prevent shrink.
• Recommend bakery items and answer customer questions about products sold in the department and throughout the store.
• Use bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and food processors, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor inventory conditions and note discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain required temperatures in cases and coolers and maintain temperature logs.
• Stay current on present, future, seasonal, and special advertisements, and maintain knowledge of department products.
• Understand the store layout and locate products when customers request them.
• Promote trust and respect among associates and help create a welcoming customer environment.
• Follow food safety regulations and guidelines and comply with safety procedures.
• Identify unsafe conditions and notify store management; report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
• Notify management of customer or employee accidents.
• Display a positive attitude and perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed