Bakery Clerk

Heritage Grocers Group•San Jose, CA

12d•$19 - $22

About The Position

The Bakery Clerk delivers quality customer service in a retail store environment and serves as a role model for the company by providing excellent customer service while maintaining its core values. The position supports bakery operations, including preparing baked goods, stocking and organizing products, taking orders, and maintaining quality, cleanliness, safety, sanitation, and food safety standards. The role requires continuous walking and standing throughout the shift and the ability to lift up to 25 pounds, occasionally lifting up to 50 pounds. The stated pay scale is $19.20 to $21.86; individual pay depends on factors including skills, relevant work experience, and relevant education or training.

Requirements

Valid Food Handlers Card.
Ability to walk continuously throughout the shift while moving about the store and handling merchandise.
Ability to stand continuously throughout the shift.
Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.

Nice To Haves

Customer service experience.
Retail experience.

Responsibilities

Greet and interact with customers, addressing questions or concerns in a friendly, service-oriented manner.
Organize products in display cases and on tables, ensuring cases are fully stocked.
Support the team in baking breads, cookies, and desserts, including pan dulce.
Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
Stock, fill, and face products; ensure pricing accuracy; rotate bakery products; and discard outdated or spoiled items.
Work with bakery equipment, including heat sources, mixers, and blenders.
Take food orders in person and by telephone.
Demonstrate customer service excellence and engage with customers.
Improve the speed and efficiency of service.
Perform other duties as assigned.