Bakery/Clerk

Kroger • Gardnerville, NV

11d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Bakery team members are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role includes preparing bakery products and foods, assisting customers with product selections and requests, maintaining product quality and inventory, and using bakery and kitchen equipment according to company guidelines. The clerk follows food-safety and safety procedures, helps keep the department properly stocked and clean, and works collaboratively with associates and management. The listed responsibilities are a general summary and may not cover every duty or requirement for every position.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh, correctly portioned products they ordered and recommend items that meet their needs.
• Use bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and Robot Coupe equipment, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor inventory and stocking conditions and report discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Understand the store layout and locate products for customers.
• Stay current on present, future, seasonal, and special advertisements.
• Maintain knowledge of department products and answer customer questions or make suggestions.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates and help create a welcoming customer environment.
• Follow food-safety regulations and guidelines.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Maintain a positive attitude and inspect equipment as part of preventive maintenance; report items needing repair.
• Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed