BAKERY/CLERK

The Kroger Co. • Sumner, WA

1h • $17 - $27

About The Position

A Bakery Clerk helps create an outstanding customer experience through exceptional service, product knowledge, and recommendations. The role supports the bakery department manager in meeting sales and profit goals, maintaining quality standards, and creating a safe, clean, welcoming environment. Bakery Clerks prepare and package bakery products, follow recipes and food-safety procedures, maintain inventory and product freshness, and assist customers with questions and orders. Associates are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items to customer specifications using appropriate bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide customers with fresh products in the correct portion sizes and recommend items that meet their needs.
• Operate bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and food-processing equipment, according to company guidelines.
• Prepare food according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor stock conditions and report discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Understand the store layout and locate products for customers.
• Stay current on present, future, seasonal, and special advertisements.
• Maintain knowledge of products sold in the department and answer questions or make suggestions.
• Create a welcoming customer environment by answering questions about products sold throughout the department and store.
• Promote trust and respect among associates and maintain a positive attitude.
• Follow food-safety regulations and guidelines.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager about repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate's career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed