BAKERY/CLERK

The Kroger Co. • Friendswood, TX

12d

About The Position

A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in reaching sales and profit goals and monitors quality assurance standards. The role includes preparing and serving bakery products, maintaining merchandise and inventory, following food safety requirements, and demonstrating Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position description notes that listed responsibilities are a general summary and may not include every duty or requirement.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare bakery items to customer specifications using proper bakery equipment.
• Offer product samples and inform customers about bakery specials.
• Provide fresh products in the correct portion sizes and recommend items to meet customers’ needs.
• Use bakery equipment, including refrigerators, freezers, ovens, stoves, computerized scales, fryers, steamers, and food processors, according to company guidelines.
• Prepare foods according to temperature logs and cooking or baking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise; monitor inventory and report discrepancies.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Stay informed about current, future, seasonal, and special advertisements and maintain product knowledge to answer questions and make suggestions.
• Understand the store layout and help customers locate products.
• Create a welcoming environment by answering questions about products in the department and throughout the store.
• Promote trust and respect among associates and maintain a positive attitude.
• Follow food safety regulations and guidelines and reinforce safety programs by following procedures, identifying unsafe conditions, and notifying store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed