Bakery Cake Designer

Hy-Vee, Inc.•Shawnee, KS

About The Position

The Bakery Cake Designer creates and decorates bakery products to help customers celebrate special occasions, including birthday and wedding cakes. The role includes taking customer orders, translating customer ideas into designs, and delivering and setting up wedding cakes at customer sites. The designer helps coordinate bakery production, develops daily cake orders for bakers, tracks retail production, and checks products and supplies. The role also serves as a lead for part-time and other employees by instructing and reviewing their work, and collaborates with the bakery team and Bakery Manager to keep operations running smoothly. The position requires strong customer service, decorating skills, attention to detail, and the ability to work in a fast-paced environment. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Commitment to Hy-Vee's mission and a genuine passion for providing excellent customer service.
Strong cake decorating skills and ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use fractions, decimals, and percentages in day-to-day tasks.
Ability to lead and guide part-time employees, including instructing and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily cake orders and plan timelines and production schedules, checking details such as cake size, decoration pack, icing needs, and dates.
Decorate bakery products promptly and stay current with new designs and trends.
Develop daily bakery orders for bakers, including cake quantities and sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at sites outside the store.
Communicate daily with the Bakery Manager about displays, weekly advertisements, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow the company dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.