Cake Designer

Hy-Vee, Inc.•Harrisburg, SD

23d•Onsite

About The Position

The Bakery Cake Designer creates and decorates cakes and other bakery items, helping customers celebrate special occasions by turning their ideas into finished designs. The role includes taking and checking customer orders, planning production schedules, preparing daily cake orders for bakers, and keeping current with cake designs and trends. The designer also delivers and sets up wedding cakes at off-site locations. The position provides customer service at the bakery counter and by phone, monitors retail production and product dates, orders decorating supplies, and communicates daily with the Bakery Manager about displays, weekly ads, and special needs. The designer leads part-time and other employees by instructing them and reviewing their work, participates in cross-training, and maintains a clean, neat, and safe work area while following sanitation, dress code, hygiene, department, and company guidelines. The role requires working under deadline pressure while managing multiple priorities. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Check the day's orders and prepare timelines and production schedules.
Review cake orders daily for details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and provide helpful customer service, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.