Bakery Cake Designer

Hy-Vee, Inc.•New Hope, MN

2d•$17 - $21

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer requests for cakes and other bakery items. The role includes decorating items such as birthday and wedding cakes, with wedding cakes delivered and set up on site. The employee also serves as a lead for part-time employees and works with the bakery team to keep production running smoothly. The position involves customer service, order and production planning, coordinating daily orders for bakers, tracking retail production, maintaining displays and product dates, ordering decorating supplies, and communicating with the Bakery Manager. The employee is expected to follow sanitation, safety, dress, hygiene, and company guidelines. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake decorating skills and ability to stay current on design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use fractions, decimals, and percentages in daily tasks.
Ability to lead and guide part-time employees, including instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and passion for customer service.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending.

Responsibilities

Greet customers, take orders at the bakery counter, and assist customers with their needs throughout the store.
Review daily orders and prepare a timeline and production schedule; verify cake order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver products and set up wedding cakes on site outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly and provide helpful customer service, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.