Bakery Cake Designer

Hy-Vee•Shawnee, KS

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery products that help customers celebrate special occasions. The role involves working with customers to take and fulfill cake orders, applying decorating skills and keeping current with cake design trends, and supporting daily bakery production. The designer also serves as a lead for part-time and other employees, instructing them and reviewing their work, and collaborates with the bakery team and Bakery Department Manager to keep operations running smoothly. Wedding cakes may be delivered and set up at locations outside the store. The position requires customer service, attention to detail, practical problem-solving, basic math skills, and the ability to work in a fast-paced environment while managing deadlines and multiple priorities. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen, and applicants must be at least 18 years old.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Commitment to Hy-Vee’s mission and a genuine passion for customer service.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to apply fractions, decimals, and percentages in day-to-day tasks.
Ability to lead and guide part-time employees, including instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Successful completion of a pre-employment drug screen.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders, establish timelines and production schedules, and check cake-order details such as size, deco pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly and provide helpful service, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.