Bakery/Asst Dept Leader

Kroger•Albuquerque, NM

13d

About The Position

The Bakery/Assistant Department Leader helps create an outstanding customer experience through exceptional service and maintains a safe, clean department that encourages customers to return. The role is responsible for achieving department sales and profit goals, meeting quality assurance standards, and monitoring Bakery department functions and activities. The leader demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves leading, scheduling, training, and developing associates; supporting performance appraisals; managing promotions and department business plans; and assisting with budgeting, expenses, and financial reviews. It also includes maintaining product quality, inventory, pricing, equipment safety, and required temperature records while helping customers throughout the store.

Requirements

Excellent oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Management experience.
Bakery or retail experience.
A second language (speaking, reading, and/or writing).

Responsibilities

Promote trust and respect among associates and communicate company, department, and job-specific information.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate schedules to manage customer volume.
Train and develop associates and participate in the performance appraisal process.
Help customers feel welcome and appreciated by answering questions, making suggestions, and locating products.
Inform customers of produce specials and offer product samples to help them discover new items.
Review and inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan and execute sales promotions with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s period promotional plan.
Assist management with the store or department budget, expense control, profit and loss reviews, and appropriate action on financial reports.
Schedule price changes and update shelf tags and promotional signs.
Plan and organize inventory; monitor stocking conditions and discrepancies; and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment, reporting repair needs, and notifying management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.