Bakery/Asst Dept Leader

Kroger•Moab, UT

About The Position

The Bakery/Asst Dept Leader helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role is responsible for achieving department sales and profit goals, meeting quality assurance standards, and monitoring the Bakery department’s functions and activities. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports associates through communication, scheduling, training, development, and performance management, and helps create a welcoming environment for customers. It oversees product quality and freshness, sales promotions, merchandising, inventory, ordering, pricing, budgets, and department financial reviews. It also reinforces safety procedures, maintains required temperature logs, reports risks and incidents, and follows applicable laws and company guidelines. The role requires cooperative work in a fast-paced and sometimes stressful environment, reasonable and nonconfrontational conflict management, honesty when handling customer and business information, and the ability to follow directions and seek assistance as needed. The employee also provides support through direct interaction with minors, individuals with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.

Requirements

Excellent oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Management experience.
Bakery or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate schedules to manage customer volume.
Train and develop associates, monitor job performance, and participate in the performance appraisal process.
Create a welcoming customer environment by answering questions, making suggestions, locating products, and informing customers about specials and product samples.
Review products for quality and freshness and take appropriate action.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions with store management; inform and educate associates about current, upcoming, and special promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s period promotional plan.
Assist management with the store or department budget, expense control, profit-and-loss reviews, and appropriate follow-up actions.
Schedule price changes and update shelf tags and promotional signs.
Plan and organize inventory; monitor stocking conditions and discrepancies; train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment, reporting repair needs, and reporting customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and nonconfrontationally.
Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
Provide support through direct interaction with minors, individuals with special needs, and older adults.