Bakery Assistant Manager (AM) - Lynnwood, WA

WINPIN 85 INVESTMENTS LLC•Lynnwood, WA

20d•$24 - $26

About The Position

The Assistant Manager at 85°C Bakery Cafe helps achieve sales and profitability objectives while mentoring and developing a cohesive, high-performing team. The role maintains open communication among staff and serves as a liaison between store operations and corporate directives. As part of the store’s leadership team, the Assistant Manager oversees people development and P&Ls and upholds the company’s standards for Quality, Service, and Cleanliness while supporting its vision and directives. The role involves recruitment, retention, and development of talent; delivering excellent customer service; maintaining quality, hygiene, and health and safety standards; and monitoring compliance with company policies, core values, and standard operating procedures. The Assistant Manager cross-trains in store departments including Bread, Cake, and POS, and must be familiar with daily operations from opening through closing. The position requires full-time availability, including nights and weekends, and moderate physical activity.

Requirements

High school diploma.
Two years of store management experience in a bakery, restaurant, or fast-food setting.
Excellent written and verbal communication skills.
Excellent interpersonal skills, confidence, and the ability to clearly communicate complex information.
In-depth understanding of 85°C products and future concepts.
Demonstrated success in training, operations development, and customer service.
Ability to maintain and foster an owner mentality among oneself and subordinate managers.
Familiarity with daily store operations from opening to closing.
Experience managing high-volume stores and directly supervising ten or more employees.
Ability to work full-time, including nights and weekends.
Ability to perform moderate physical activity, including lifting up to 50 pounds, walking, bending, stooping, kneeling, squatting, nearly continuous standing and walking, repetitive hand motions, and reaching overhead.
Ability to work around unusual elements, including extreme temperatures in coolers and freezers.

Responsibilities

Meet and exceed sales and profitability objectives.
Support the recruitment, retention, and development of a diverse pool of talent.
Deliver the highest level of customer service to each guest.
Maintain high standards of quality control, hygiene, and health and safety.
Monitor and meet performance standards, including company policies, core values, and standard operating procedures.
Cross-train in all departments, including Bread, Cake, and POS.
Mentor and develop management and staff and foster an owner mentality.
Maintain open communication among staff and liaise between store operations and corporate directives.
Oversee people development and P&Ls while upholding Quality, Service, and Cleanliness standards.