Bakery Assistant Department Manager

Festival Foods•Fond du Lac, WI

5d•Onsite

About The Position

Festival Foods is seeking a Bakery Assistant Manager to support the Bakery Department Manager in leading bakery operations and a team of bakers. The bakery provides fresh, creative, high-quality baked goods for guests’ special events and everyday needs. The assistant manager helps ensure excellent service, smooth operations, and a productive team environment, and leads the department when the Bakery Manager is absent. This is a full-time role in Fond du Lac, Wisconsin. The schedule includes mornings, afternoons, evenings, weekends, and holidays. The position involves working in a retail bakery and store environment, with occasional exposure to extreme temperatures and regular physical activity, including standing, walking, bending, stooping, kneeling, repetitive tasks, and occasional lifting of up to 60 pounds. Associates must be trained in the safe use of relevant bakery and store equipment.

Requirements

High school education or an equivalent combination of education and experience.
Ability to motivate and lead a team of bakers and pastry specialists.
Strong oral and written communication skills.
Knowledge of technology and computer use.
Thorough understanding of the food service industry and retail bakery operations.
Ability to deal tactfully and effectively with guests and personnel.
Comprehensive understanding of safety requirements and company policies, and ability to recognize and address safety hazards.
Willingness to obtain proper training and knowledge for equipment and procedures.
Must have a Wisconsin Certified Food Manager License; the company will cover the certification cost if needed.
Ability to stand for long periods, walk in the store, and bend, stoop, and kneel regularly.
Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
Full range of upper-body motion to occasionally lift stock and ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
Ability to occasionally lift up to 60 pounds.
Regular, timely attendance in compliance with the work schedule.

Responsibilities

Assist the Bakery Department Manager in overseeing bakery operations and leading the team; lead the department in the manager’s absence.
Train new bakery associates on pastry offerings and food service standards; conduct performance reviews and provide feedback.
Maintain department standards, manage inventory, ensure accurate pricing, and uphold cleanliness, quality, quantity, and safety standards.
Help guests find products, take special orders, and address concerns professionally and carefully.
Support the team with daily tasks, set a positive example, and foster a productive work environment.
Maintain accurate food safety logs, follow company policies, and promptly address policy violations.
Collaborate with the Store Director, Bakery Director, other department managers, and bakery associates to meet guest expectations and ensure smooth operations.
Manage timekeeping accuracy and communicate with HR about scheduling issues.
Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
Perform other duties as needed to support the team.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance and two dental coverage options for part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.
Full-time hourly store associates receive time-and-a-half pay on Sundays and select holidays.

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