Bakery Assistant Department Manager

Hy-Vee, Inc.•Fitchburg, WI

About The Position

The Bakery Assistant Department Manager partners with the Bakery Department Manager to oversee daily production, lead and develop the bakery team, and ensure product quality, freshness, and adequate stocking. The role includes organizing production schedules, assigning work, training employees, maintaining department standards, and assuming management responsibilities when the Department Manager is absent. It also involves providing customer service, taking product orders, and helping maintain a clean, orderly, and safe work area.

Requirements

High school diploma or equivalent experience.
Ability to lead, train, and support a bakery team in a fast-paced production environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills involving fractions, decimals, and percentages.
Ability to stay organized and manage multiple production schedules and priorities.
Ability to communicate clearly with customers, team members, and vendors and provide basic direction and guidance.
Ability to handle confidential information, including advertisements, gross profit percentages, wages, sales, pricing, and employee information, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with applicable age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.
Employment is contingent upon successfully completing a pre-employment drug screen.

Nice To Haves

Over one year up to three years of similar or related experience preferred.

Responsibilities

Greet customers, assist with their needs, and resolve customer concerns promptly and professionally.
Check daily orders, establish production timelines and schedules, and assign tasks to bakers and department employees.
Review the daily production list, organize production flow, and create additional schedules when needed.
Review products for freshness, remove items by stale date, and rotate and replenish display case products.
Review gross potential by day of week and plan for upcoming sales weeks, events, and production needs.
Create the evening crew closing list and assign duties to part-time staff as needed.
Ensure department standards for production, cleanliness, and customer service are consistently met.
Train new employees and support the ongoing development of the bakery team.
Instruct, assign, and review others’ work; coordinate activities and allocate personnel as needed.
Assume management responsibilities and order products and supplies in the Department Manager’s absence.
Fill in for absent employees during the production day as needed.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly, provide helpful customer service, and take product orders.
Follow Hy-Vee’s dress code, hygiene standards, department rules, and company guidelines.
Assist with other tasks and special projects as they arise.