Bakery Assistant Department Manager

Hy-Vee•Fitchburg, WI

About The Position

The Bakery Assistant Department Manager partners with the Bakery Department Manager to oversee daily production, lead and develop the bakery team, and ensure product quality and availability. The role includes organizing production schedules, assigning tasks, maintaining freshness and display standards, and helping meet department goals. The assistant manager assumes management responsibilities, including ordering product and supplies, when the Department Manager is absent. The position also provides customer service, supports safe and sanitary operations, and helps maintain production, cleanliness, and service standards.

Requirements

High school diploma or equivalent experience.
Over one year up to three years of similar or related experience is preferred.
Ability to lead, train, and support a bakery team in a fast-paced production environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Math skills, including fractions, decimals, and percentages.
Ability to stay organized and manage multiple production schedules and priorities.
Clear communication with customers, team members, and vendors, and ability to provide basic direction and guidance.
Ability to handle confidential information with discretion, including ads, gross profit percentages, wages, sales, pricing, and employee information.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and subject to age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Over one year up to three years of similar or related experience.

Responsibilities

Greet customers, assist with their needs, and promptly and professionally handle customer concerns.
Check daily orders, establish production timelines and schedules, and assign tasks to bakers and department employees.
Review the daily production list, organize production flow, and create additional schedules when needed.
Inspect products for freshness, remove stale items, and rotate and replenish display case products throughout the day.
Review gross potential by day of week and plan for upcoming sales weeks, events, and production needs.
Prepare the evening closing list and assign duties to part-time employees as needed.
Ensure department standards are met for production, cleanliness, and customer service.
Train new employees and support the ongoing development of the bakery team.
Instruct, assign, and review others' work; coordinate activities and allocate personnel as needed.
Assume management responsibilities and order products and supplies when the Department Manager is absent.
Fill in for absent employees during the production day as needed.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.