Bakery Assistant Manager

Swamp Rabbit Cafe and Grocery • Sans Souci, SC

12d

About The Position

The Bakery Assistant Manager is responsible for managing the daily operations of the Bakery by leading production efforts, training staff, and ensuring high-quality products. The role assists the PF Bakery Manager with daily operations and supervision of the Bakery team, and assumes responsibility for overall department operations in the manager’s absence. It also contributes to the Bakery team’s performance, efficiency, and profitable operations within the PF Kitchen.

The position combines hands-on, high-volume production with staff training and coaching, production planning, quality standards, and attention to sales and loss metrics. The Assistant Bakery Manager works with the PF Bakery Manager to develop and implement production and quality goals, and communicates product or timing issues promptly to Bakery Leadership at the main facility.

Swamp Rabbit Cafe and Grocery is a mission-driven business that buys, sells, and cooks with fresh, local food and provides a community gathering space. It works with more than 300 local producers and aims to support a just and sustainable food system that allows small local farmers to thrive.

Requirements

• Must be at least 18 years old.
• At least 1 year of food service experience is required.
• Must be available during regular business hours; weekends are required.
• Passion for local food and interest in telling the story behind it.
• Honest, professional, and respectful conduct.
• Ability to interact well with people and commitment to excellent customer service.
• Ability to interact with employees and customers in stressful situations or conflict in a non-threatening and redemptive way.
• Highly motivated, hardworking, and positive, enthusiastic attitude.
• Attention to detail, organization, and ability to handle multiple priorities simultaneously.
• Problem-solving skills, flexibility, creativity, and ability to adapt to change.
• Good interpersonal skills and verbal and written communication.
• Reliable transportation and ability to report to work on time.

Responsibilities

• Assist the PF Bakery Manager with day-to-day operations and supervision of the Bakery team.
• Ensure high-quality and consistent baked goods through training, recipe development, and hands-on production.
• Assume responsibility for overall department operations when the manager is absent.
• Manage the PF Bakery team’s performance, efficiency, and contribution to profitable PF Kitchen operations.
• Train new Bakery staff using a variety of tools, check training progress, and retrain as needed.
• Coach staff on task speed and accuracy, product knowledge, and work efficiency.
• Monitor sales and loss metrics and adjust production numbers to meet financial goals while minimizing waste.
• Help identify and propose solutions to reduce COGS and increase department profitability.
• Work with the PF Bakery Manager to develop and implement Kitchen production and quality goals and standards.
• Promptly communicate product or product-timing issues to Bakery Leadership at the main facility.
• Set the pace during each shift by producing a high volume of product, modeling efficiency, and training the team in pace and time management.
• Create daily and weekly workflows and prep and production lists aligned with sales forecasts and data to minimize loss and optimize sales.

Benefits

• Wage increase available for exceeding requirements.
• Higher hourly wages on Sundays and federal holidays.
• Comprehensive benefits package including health, dental, vision, and long-term disability insurance, available to full-time employees.
• HSA contributions for eligible health plans.
• Paid time off, available to full-time employees.
• Sabbatical program for all employees.
• 30% Swamp discount.
• Employee Assistance Program.
• Discounted bike share program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed