Baker

Hy-Vee•Madison, WI

14d•Onsite

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders. The role includes checking daily orders, creating production schedules, preparing, proofing, baking, and frying products, and monitoring freshness and future product needs. The Baker also checks incoming product, maintains department merchandising and signage, uses and maintains bakery equipment, and helps lead bakery clerks. The position supports customer service, ordering, scheduling coverage when the Bakery Manager is absent, sanitation, and safe, orderly work practices. The role is fast-paced and deadline-driven, with work performed in the bakery department and training provided to support workplace safety. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied circumstances and limited standardization.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and coworkers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Must be 18 or older.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers and provide helpful service throughout the store.
Review the day's orders and create a production timeline, prioritizing special and future orders as needed.
Prepare, make up, proof, bake, and fry department products, including pulling products from the freezer or cooler.
Review product freshness, remove items by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away product as instructed by the Department Manager.
Check signage for correct labels on advertised items and review the department for safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise items as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.