Baker

Hy-Vee, Inc.•Columbia, MO

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders. The role includes proofing and frying products, pulling items from the freezer or cooler, and helping lead bakery clerks. The Baker works in a fast-paced bakery environment where quality, freshness, customer service, and attention to detail are important. The position also involves planning production, reviewing product freshness and inventory, receiving and putting away incoming products, maintaining merchandising and signage, and supporting department scheduling and ordering. The Baker follows sanitation, safety, hygiene, dress-code, and company guidelines, and provides friendly assistance to customers in person and by phone. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and passion for delivering an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks, provide direction, and maintain department standards.
Clear communication skills with customers and coworkers and the ability to contribute positively to a team.
Ability to handle confidential information, including sales, with discretion.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, tolerate heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience preferred.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Review daily orders, create a timeline and production schedule, and prioritize special and future orders.
Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Review product freshness, remove products by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels on advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly, provide helpful service to callers, and take product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.