Baker

Au Bon Pain•Baltimore, MD

About The Position

The Baker prepares high-quality baked products for café guests while helping maintain a clean, fast, and friendly café environment. Bakers arrive early in the morning, typically between 3:00 a.m. and 4:00 a.m., and work independently to produce bread, pastries, and other baked goods according to café standards. The role also supports café setup and operations, maintains sanitation and product presentation, and provides friendly service to guests and team members.

Requirements

  • Must be 18 years or older.
  • Strong attention to detail and time-management skills.
  • Passion for quality, safety, and sanitation.
  • Excellent communication and listening skills, including the ability to read, write, and speak English.
  • Friendly attitude and ability to work as a team player while contributing to the culture and standards of Au Bon Pain.
  • Ability to make decisions and work independently.
  • Urgent and proactive demeanor.
  • Ability to stand for extended periods, up to 6 hours at a time.
  • Ability to move around the café to attend to guests’ needs.
  • Ability to move, lift, and handle equipment, supplies, and other objects weighing up to 25 pounds.
  • Ability to position oneself to move items weighing up to 25 pounds from the floor to shelves and cabinets above and below counter height.

Responsibilities

  • Measure and mix ingredients to produce bread, pastries, and other bakery products according to café standards.
  • Produce the correct quantities of baked goods each day and work with management to plan production schedules.
  • Maintain the baking environment, including product presentation, oven temperatures, and baking times, and evaluate products against standards.
  • Merchandise and display products.
  • Receive and store inventory, prepare products for baking, and bake consistently.
  • Keep the work area clean, organized, and stocked, and maintain proper sanitation.
  • Demonstrate hospitality, respect, and a friendly attitude toward guests and team members.
  • Resolve problems and keep management informed about issues as they arise.
  • Provide on-the-job training for new bakers as needed.
  • Perform prep and utility duties as needed or as backup.
  • Assist with café setup and refill and maintain areas such as coffee, tea, oatmeal, and soup as needed.
  • Perform other related responsibilities as assigned.
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