Baker

Hy-Vee, Inc.•Fort Madison, IA

21d•Onsite

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders, helping maintain freshness, quality, and customer service. The role includes planning production, preparing and baking or frying products, leading bakery clerks, and maintaining department standards. Bakers work in a fast-moving bakery environment with deadlines and are expected to keep the work area clean, neat, and safe.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to use fractions, decimals, and percentages in daily tasks.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive team-oriented approach.
Ability to handle confidential information, including sales, with discretion.
Frequently stand and walk throughout a shift; perform repetitive standing, walking, reaching, and bending.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.
Complete a pre-employment drug screen.

Nice To Haves

Over six months and up to one year of similar or related experience is preferred.
Department training is helpful.

Responsibilities

Provide customer service by greeting customers and assisting with their needs throughout the store.
Review daily orders and create a production timeline, prioritizing special and future orders as needed.
Prepare, bake, and fry department products; proof items as necessary and retrieve products from the freezer or cooler.
Review products for freshness, remove items by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs, and follow up on potential equipment issues.
Guide bakery clerks and provide direction as a lead.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly, provide helpful service, and take product orders.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.