Baker

Dunkin (Quality Brand Group)•Rockwall, TX

14d•Onsite

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general Crew Member responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role includes specialized training in baking functions and preparing donuts and other bakery products. Depending on the team member’s goals and commitment, the position may be part-time while pursuing school or another career, or may provide a development pathway toward restaurant management.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills sufficient to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment.
Ability to lift 30 to 50 pounds.
Ability to perform pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.

Responsibilities

Arrive on time and ready to begin work at the start of the scheduled shift.
Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
Respond positively to coaching and feedback, demonstrate a passion for learning, and take accountability for assigned shift responsibilities.
Learn and perform multiple tasks, including baking donuts and other bakery products after receiving specialized training.
Prioritize guests’ needs and work to ensure they are satisfied with their experience.
Respond to specific guest needs and resolve problems promptly.
Follow Brand and Quality Brand Group standards and systems to provide quality food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.