Baker

Quality Brand Group•Forney, TX

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. Working as part of a team, they meet guests’ needs and encourage them to return. The role includes specialized training in restaurant baking functions and preparation of donuts and other bakery products. It may offer part-time work or a development pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Ability to learn to operate standard restaurant equipment.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and be ready to work at the start of each scheduled shift.
  • Treat team members and guests with respect and dignity.
  • Follow the communication guidelines established in the store.
  • Respond positively to coaching and feedback, and show enthusiasm for learning.
  • Take accountability for assigned shift responsibilities and learn to perform multiple tasks.
  • Complete specialized training in baking and prepare donuts and other bakery products.
  • Prioritize guests and help ensure they are satisfied with their experience.
  • Respond to guest needs and resolve problems with a sense of urgency.
  • Follow brand and company standards and systems to provide quality food and beverages.
  • Comply with safety, food safety, sanitation guidelines, and applicable laws.
  • Maintain a clean, neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform requirements, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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